User Management

Staff Roles
Staff roles define staff users by specific permissions that determine their access to data and functionality in RPM. Roles must be created before you can as...
Thu, 4 Sep, 2025 at 3:15 PM
Customer Users
Customer users are typically setup to allow customers, vendors, or other 3rd party stakeholders limited access to processes. To setup a Customer, navig...
Sat, 25 Feb, 2023 at 3:50 PM
Add Staff User
To Add a staff user, click the Top Menu Button and choose Users.  Click + Add a staff user Choose the Role of the new user (Roles must be ...
Tue, 24 May, 2022 at 10:52 AM
Search Users
Some RPM subscribers have over 2000 users. To find a user when there are this many, it is easier to use the search function.  It may also be the case that y...
Fri, 10 Sep, 2021 at 9:57 AM
User Invite
Invite User by Email To invite the new user by email, enter their email address in the text box provided and click the checkbox awknowledigng that billi...
Thu, 4 Sep, 2025 at 3:13 PM
Add/Edit a Staff Role
To Add a Staff Role, click the Top Menu Button and choose Users. Click the Staff Roles tab, and click + Add a role. Enter the name of the ...
Fri, 10 Sep, 2021 at 3:27 PM
Add Staff User(s) by Import
If you want to create many new users, you may want to do this via import from Excel. To Import staff users, click the Top Menu button and choose Users. ...
Fri, 17 Sep, 2021 at 9:14 AM
New User Defaults
When creating New Users you can set their default Page Layout, Time Zone and Country. To set new user defaults click the Top Menu button and choose Users. ...
Wed, 22 Sep, 2021 at 2:34 PM
Custom Staff Fields
Add custom fields to staff users to keep track of information such as: employment start date, social insurance numbers, and emergency contact info.  To ...
Thu, 23 Sep, 2021 at 2:13 PM
Staff Groups
Staff Groups are a compliment to roles, allow users to have multiple dashboards, and deliver flexible workflow capabilities. Staff Groups can be setup t...
Tue, 22 Nov, 2022 at 3:22 PM