User Management
A Guest Role is a Staff user role that can be used to only start and save a form. The Guest Role is simply a way for a non Staff User to be able to enter fo...
Tue, 23 Aug, 2022 at 9:57 AM
Summary The RPM Platform allows users to link their RPM user to a Microsoft account using Sign in with Microsoft. Any Microsoft account can be used includi...
Tue, 22 Sep, 2020 at 9:03 AM
Top menu >> Users >> View user This functionality can be used when a staff user is either temporary not working or permanently not working i...
Mon, 20 Jun, 2022 at 1:43 PM
When a Staff user logs in to RPM, what they are able to do depends on both their Staff role they have assigned as well any Staff groups they have been inclu...
Fri, 15 Sep, 2023 at 1:31 PM
In our most recent update (V15) the privilege for trashing and archiving orders has been separated. The default is set to 'No'. You have to adjust...
Thu, 12 May, 2016 at 12:45 PM
Looking at the right side of the page, you will see your username, which will be in place of the currently displayed RPM Support. Clicking your u...
Thu, 4 Sep, 2025 at 2:04 PM
The IP allow list is a security feature in RPM that lets you specify which IP addresses staff users are permitted to access your RPM subscription from. Only...
Thu, 7 Aug, 2025 at 1:22 PM